#E-commerce

Trustfolio

Trustfolio is a trusted third-party platform that allows B2B companies to collect and certify customer reviews.

Why use Trustfolio?

Just like customer reviews in B2C, testimonials are worth their weight in gold in B2B. This is because customers operate, for the most part, on the basis of recommendations. That said, getting customer testimonials for your products or services may be part of the key to your company's survival.

Trustfolio allows you to request and obtain authenticated testimonials from your customers. Its use will undoubtedly have a positive impact on your e-reputation and consequently your turnover. In addition to allowing you to collect authenticated testimonials and customer reviews, Trustfolio helps you to distribute them securely on your various communication media.

The benefits of Trustfolio?

 Dissemination of your customer testimonials  Improving your digital reputation  Digitalising your word of mouth

The disadvantages of Trustfolio?

 Not very useful for new businesses  Not as independent

Trustfolio Overview

Full description of the tool

As mentioned above, Trustfolio is a platform designed and implemented by the company Trustfolio. It allows you to collect and centralise authenticated testimonials from your customers. As it is not a software that you can directly install on your work computer, you must connect to the company's platform.

To create your Trustfolio you will need to contact the company using the 'request a demo' button. This step is crucial. It allows the company to advise you on how to use the tool. The Trustfolio team will then assist you in creating your company page and collecting your testimonials.

Our opinion

Trustfolio is a tool that is still unknown to the general public. If you want our opinion on the tool, it should be noted that it is a revolutionary platform. Indeed, it allows various B2B companies to reconsider this poorly exploited force that is customer reviews. The platform has been well thought out and its various functionalities bear witness to this.

Thanks to this tool, you will save a lot of time. Indeed, once your page is created, the Trustfolio team helps you to succeed in your recommendation strategy. The collected and centralised testimonials can be automatically broadcasted to many communication channels at the same time. It is a real marketing lever.

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