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WordPress support

As a regular WordPress user, we know that things can go wrong pretty quickly. Maybe your site isn't loading properly, or you can't figure out how to fix that theme issue. Even worse, you installed a plugin downloaded from an obscure platform and suddenly you find your hosting with a 500 error and a totally inaccessible business. In these cases, it helps to have access to a Wordpress support service that can help you solve the problem and get your website back up and running without wasting time.

The WordPress support service provided by Ingenius is here to help you. We offer a wide range of services, from troubleshooting the most common concerns to supporting more complex issues. Our team of experts is available 7 days a week to help you with your website. For your WordPress troubles, don't hesitate to ask for help, our support is here for you.

Ingenius, the confirmed expert in Wordpress support

Since our agency started its Wordpress support offer, we have acquired a solid expertise of the CMS. Our operators are all seasoned Wordpress experts who have dissected the popular content management system in its entirety to achieve a level of mastery rarely equaled. As a result, we are able to offer our clients the highest level of Wp support available. We are always up to date with the latest news and developments in Wordpress and as a result, we can solve any problem, no matter how complex it is. We even have a Wordpress plugin development !

As a rule, at Ingenius we prefer prevention to cure, which is why we developed Wordpress support in the first place to provide ongoing maintenance and help you prevent problems before they happen. But if, by the worst of luck, something should happen to your site that you weren't prepared for, we also have dedicated Wordpress support to help you resolve any issues as quickly as possible. Our team of experts will work with you to identify the problem and find a solution that works for you.

When faced with a problem, it is important to step back and find the root cause. This can be difficult, especially if the concern is complex or if several factors are at play. However, taking the time to properly identify the problem is crucial, as it allows us to develop a solution that actually addresses the problem. By addressing the root cause, we can not only solve the current problem, but also help prevent it from happening again in the future.

Then, we will apply a patch if the bug on your site is already known or create a specific repair plan for your solution if the problem is more severe. In both cases, we will work with you to resolve the situation as quickly and efficiently as possible.

If your WordPress site is compromised by hackers or malicious spammers, don't worry, we've got you covered there too! Our WordPress support specialists are trained to handle these issues quickly and efficiently so that they don't impact your business too much.

Finally, our team of experts will provide you with ongoing support to ensure that your website stays up and running smoothly. We can review your site on a regular basis during maintenance or step in whenever you need help.

Specialists in the Wordpress support at your disposal.

Our specialists are qualified to operate on different fields of action such as hosting security , managing obsolete plugins, creating themes, programming and more. So whatever your need, we can help you get back on track in no time. Whether you need us to install, troubleshoot or configure your website, or if there is a theme or plugin compatibility issue, our support specialists will be able to resolve the problem quickly and efficiently.

Trying to solve your own WordPress malfunctions can be frustrating and time consuming, especially if you don't know where to look for help. With so many forums and support groups available, it can be hard to know who to trust. Unfortunately, not all of these sources are created equal. Some are unreliable, while others may provide outdated or inaccurate information. This can easily cause more harm than good, and cost you valuable time and money. To avoid this, it is best to contact a professional WordPress support team like ours.

We have the experience and expertise to quickly resolve any issues you may have, and we are always available to answer any questions you may have. So don't waste your time with amateur advice; contact Ingenius today for the best support available.

The WordPress support and our packages

GeniusCustom : Custom WordPress support

Our agency is at your disposal 7 days a week to solve your website problems and troubleshoot your Wordpress.

RATE: By quotation and usually by specification.

The benefits:

GeniusDrop: Ecommerce without inventory management

The agency puts at your disposal its skills in online sales, to create a Woocommerce dropshipping site that suits you.

Price: From 6000HT

The benefits:

GeniusEcom : Your turnkey E-commerce site

For the creation of a Woocommerce online store, optimized to sell your products on the internet.

RATE: From 190HT/month

The benefits:

GeniusSEO: Your optimised factory-to-site SEO

RATE: From 390HT/month

Put your site in front of Google thanks to our 100% automated natural referencing service.

The benefits:

GeniusAutopilot: Regular post-migration maintenance

Keep your site performing and secure over time with our 100% automated maintenance service. Don't worry, our Wordpress support will take care of your site for you.

RATE: From 59/month

The benefits:

Customer reviews

A team close to you

Ingenius is a WordPress support team available 7 days a week to respond to your requests and repair or troubleshoot your WordPress site. Schedule a call with our team member to discuss your needs.

Need a demo?

Book a live discovery session in our call center dedicated to Wordpress support and ask us all your additional questions.

Any questions?
Contact us

How do I get help and contact Ingenius WordPress support?

Ingenius support is available 24/7 to answer all your questions and resolve any issues you may have with your website. You can browse our website to find a contact form or reach us directly by phone, email or through our social networks. Our team of experts will be happy to help you solve your problems. We can also provide you with tips and advice on how to improve your website and make it perform better. Contact us today to get started!

Services included in WordPress support

Our WordPress services include a range of different solutions designed to meet your specific needs. Whatever you may need, we've thought of it! Here is a non-exhaustive list of what we do for you:

  • Theme/plugin/WordPress updates
  • Optimization of speed problems
  • SSL certificate installation (https)
  • Hacked site cleanup
  • Wordpress migration
  • Error correction 500
  • Fixing bugs
  • Strengthening security
  • Etc


In addition, we offer ongoing maintenance and support so you can rest easy knowing that your site is always running smoothly. Whether you need help with a simple task or want more complex programming or coding help, the experts at Ingenius have you covered.

The advantages of using our support

Wordpress support is a real partner in your daily life, one that gives you peace of mind and allows you to focus on the things that matter most. We offer ongoing maintenance and support to ensure that your site is always running smoothly and at peak performance. Whether you're a business owner, blogger, or e-merchant, the Ingenius WordPress support team can help you with many tasks:

Installation and configuration of new themes and plugins

We have a team of experienced professionals who are ready to help you install and configure your new themes and plugins. We'll make sure they work perfectly with your site, so you can run it without fear of malfunctions. 

Solving compatibility issues

Our technical support can help you maintain compatibility between different elements of your site. Whether it's incompatibility between different versions of WordPress or plugin conflicts, our team is equipped to handle any technical complications that may arise. We will work quickly and efficiently to resolve your issue so you can get back to business as usual.

Securing your site against attacks

We offer expert advice on how to protect your site from hackers, spammers, malware and other threats. We can help you choose the right security measures for your site, and we'll keep you up-to-date on the latest threats so you can keep your site safe.

Manage ongoing maintenance

Our assistance includes ongoing Wordpress support tasks such as updating plugins and core software as needed, optimizing performance and speed, regularly backing up data, and tracking technical optimization trends.

Is there a difference between Wordpress support and maintenance?

The main differences between wordpress support and maintenance are in the scope of services offered and the pricing models used. While support is typically offered as an hourly or per-task service, maintenance is typically offered as monthly or annual packages that include a variety of different services . While support focuses on resolving issues as they arise, maintenance is designed to proactively identify and resolve issues before they have a chance to impact the performance or functionality of your website.

Why trust Ingenius Wordpress support?

Our experience

We have years of experience working with Wp. We know the ins and outs of the platform and how to tailor our support to your specific needs. Whether you're a small business just starting out with Wordpress or a large corporation that needs help with a complex site, we have the knowledge and expertise to provide you with the best possible help. 

Our availability

Our team of experienced WordPress experts are passionate about helping businesses succeed online, and are committed to providing our clients with quality service and reliable results. With contact available 7 days a week, you'll always have a partner you can count on and a reliable service you can trust.

Our transparency

When you contact a professional support team, you should never have to worry about hidden fees or unexpected costs. That's why we make it a point to be upfront and transparent about our pricing. We'll always give you a clear estimate of the cost of our services, with no hidden add-ons or surcharges. And if there's a problem, we'll let you know immediately.

Our commitment

We are committed to providing first-rate support for all your needs, no matter how complex or unique. Whether you're looking to improve site performance, enhance security, optimize speed, or resolve other technical issues, Ingenius can help! Contact us today for a free consultation and find out how we can support you.

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