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WordPress Support

Having problems with your Wordpress site? Don't worry, help is available! Ingenius is a leading Wordpress support agency that provides expert help to businesses and individuals who are experiencing problems with their website.

We offer a wide range of services, from malware removal to custom solution design and development. Our team of experts is committed to helping you get your website back up and running as quickly as possible. We understand that a Wordpress problem can be a stressful experience, which is why we do everything in our power to make the process as smooth and painless as possible.

Contact our support today to find out how we can help you solve your Wordpress website problems.

Ingenius, the agency specialized in Wordpress support

We have a team of experiencedWordpress support professionals who can solve any problems that may arise on your site. Our team consists of experts who have been trained to master all the details of the CMS. This way, you can be sure that any problem with your site will be resolved quickly.

With many years of experience in the field ofWordpress support, our agency has developed a reliable system of troubleshooting, so that a breakdown on a client's site never remains unresolved for long. The average response time to a request is always efficient, and our agents are available 7 days a week. In addition, all our operators are located in the same time zone, so there is no need to worry about language barriers or different time zones. We are confident that we can provide the best possible support for your Wordpress site.

When you encounter a problem with your WordPress site, the first step is to identify the problem. This can be difficult, as there are a wide range of potential causes.

However, our team of experts will work with you to narrow down the possible causes and identify any known issues. We will ask you questions about the problem before reviewing your site logs and configuration.

One of the next things to do is toanalyze the error logs of the Wordpress site.

This will give us a clearer picture of what might becausing the problem. We will also use our own diagnostic tool to get a more accurate finding.

Once we have a better idea of the problem, we can start working on a solution. In some cases, the problem may be something as simple as a corrupted plugin or an outdated theme. In other cases, it may be something more serious, like a compromised database.

In any case, we will do our best to find a solution and get your site back up and running as soon as possible.

To ensure that the solution works as intended, it is important to test it thoroughly. This may involve simulating different scenarios to see how the system responds. Once the solution is proven to work, it can be deployed on a larger scale.

Implementing and testing a solution can be a complex process, but it is essential to achieving a positive outcome.

The specialist ofWordPress support

At Ingeniuswe are proud to have a team of highly trained WordPress support specialists. These professionals have years of experience solving WordPress-related problems, and they know all aspects of the software inside and out. Whether you have installation, configuration, or plugin compatibility issues, our specialists will be able toidentify and resolve the problem quickly. And since they're based right here in France, you can be sure that you'll always be able to reach them if you need to.

When it comes to solving Wordpress-related problems, a specialist will always be your best bet. This is because they focus entirely on Wordpress, which means that they have an in-depth knowledge of the platform and all its peculiarities. Therefore, they are able to find and solve problems much faster than a generalist. In addition, specialists are always up to date with the latest updates and changes to Wordpress, which means they can quickly adapt to new situations. If you are running a Wordpress, it is in your best interest to hire a specialist.

L' WordPress support and our packages

GeniusCustom : Custom WordPress Support

Our agency is at your disposal 7 days a week to solve your website problems and troubleshoot your Wordpress.

RATE: By quotation and usually by specification.

The benefits:

GeniusDrop: Ecommerce without inventory management

The agency puts at your disposal its skills in online sales, to create a Woocommerce dropshipping site that suits you.

Price: From 6000HT

The benefits:

GeniusEcom : Your turnkey E-commerce site

For the creation of a Woocommerce online store, optimized to sell your products on the internet.

RATE: From 190HT/month

The benefits:

GeniusSEO: Your optimised factory-to-site SEO

RATE: From 390HT/month

Put your site in front of Google thanks to our 100% automated natural referencing service.

The benefits:

GeniusAutopilot: Regular post-migration maintenance

Keep your site performing and secure over time with our 100% automated maintenance service. Don't worry, our Wordpress support will take care of your site for you.

RATE: From 59/month

The benefits:

Customer reviews

A team close to you

Ingenius is a WordPress support team available 7 days a week to answer your requests and repair or troubleshoot your Wordpress site if needed. Schedule a call with our team member to discuss your needs.

Need a demo?

Book a live discovery session in our call center dedicated to Wordpress support and ask us all your additional questions.

Any questions?
Contact us

The most common website problems

Anyone who has ever owned a WordPress site knows that it can be prone to crashes and bugs. Although WordPress is a stable platform, there are always little hiccups that can occur. For example, a plugin may stop working or a theme may start acting up. These problems can often be frustrating, but fortunately, there are some things you can do to avoid them.

Outdated software, incorrect configurations and malicious code are the most common website problems. Our experts deal with these problems every day and if you have any difficulties, you can always ask for our help.

Obsolete software

They are one of the most common causes of website problems. This includes both the WordPress core and any plugins or themes installed on the site. Outdated software can cause compatibility issues, security holes, and stability problems. It is important to keep all software up to date to avoid these problems.

Keep in mind that not all software can be updated automatically, that's why we offer Wordpress maintenance; to allow you to offload this task.

Incorrect configurations

Incorrect configurations are another common cause of website problems. These can include incorrect settings in theWordPress admin area, corrupted databases, incorrect file permissions, or a misconfigured server. Incorrect configurations can lead to errors, instability and security breaches.

It is important to make sure that all the configurations are correct before launching a WordPress. One way to do this is to use a service like ours that takes care of all the technical details for you. This service can identify and correct configuration issues before they cause problems. By taking these precautions, you can avoid the headaches caused by incorrect configurations.

malicious codes

Websites are vulnerable to a variety of security threats, from SQL injection attacks to cross-site scripting. However, one of the most common and dangerous types of attacks is known asmalicious code injection. This occurs when an attacker inserts malicious code into a website, which is then executed by unsuspecting users who visit the site. The malicious code can be used to steal sensitive information, hijack user sessions, or even disable the site entirely. Fortunately, there are a few steps we can take to protect your sites from this type of attack.

What is Wordpress support?

Wordpress support is about providing help with Wordpress related issues. This can include help with installing and configuring WordPress, fixing errors, or repairing broken features. In addition, our team can offer you this Wordpress help when you opt for a maintenance service to keep your site up to date and running smoothly. If you are experiencing problems with your WordPress site, it is best to seek the help of a Wordpress support expert rather than trying to solve the problem yourself. We will be able to identify and resolve the problem more quickly and efficiently.

How often should I contact Wordpress support?

There is no set frequency for contacting Wordpress support. However, it is generally recommended to ask for help as soon as you encounter a problem with your site. This will help you avoid any further problems and minimize downtime for your site.

If you are experiencing problems with your WordPress site, it is better to seek help from a Wordpress support provider rather than trying to solve the problem yourself. In addition, our team can offer you this Wordpress support when you opt for a maintenance service. We will be able to identify and solve the problem faster and more efficiently.

Which agency to choose for Wordpress support?

In order to choose the right agency to take care of your Wordpress support in case of problems, you must first identify the type of problem you are experiencing.

  • If it's a technical problem, then you need to find an agency that specializes intechnical support.
  • If the problem is with the design or functionality of your site, then you need to find an agency that specializes in WordPress development.

Once you have identified the type of problem, you can then narrow down your choices by checking out agencies that specialize in that area. You can also read reviews of different agencies to see what others have experienced with their services. Once you've found an agency that you think will meet your needs, be sure to ask them about their experience with WordPress and the type of support they can offer.

Ingenius combines all of these criteria to offer you the best WordPress support. We have a team of experts who know all aspects of WP and can offer you the help you need, when you need it. In addition, we offer a maintenance service to keep your site up to date and running smoothly.

Frequently asked questions

How to contact our Wordpress support?

By clicking on the link below, you will be taken to our contact page, where you can submit a support request. Our team will endeavor to respond to your request within one business day. You can also call us at +33 9 74 98 17 98 from Monday to Friday, 9am to 4pm. OurWordPress support team is here to help you with any problems you may have, big or small.

Do I have to be an Ingenius customer to get Wordpress support?

You probably think that WordPress support is only available toIngenius. However, this is not the case! OurWordPress support team is happy to help anyone who uses this popular CMS. Whether you're a beginner struggling to get started with WordPress or a seasoned professional looking for help with a specific problem, we can help.

What are the timeframes for Wordpress troubleshooting?

Our WordPress experts are available 24/7 to respond to your support requests. We guarantee that we will process your request within a day of opening it. For customers Ingenius who are on a monthly plan, we offer faster turnaround times so you can get the help you need as quickly as possible.

Contact us today to learn more about our WordPress support services.

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