Increasing your ltv in ecommerce requires total loyalty of the customers already acquired

Maximising your LTV: have you thought about activating all the levers?

Acquiring new customers is becoming increasingly expensive. Retaining your customer base must therefore become your priority. After all, you have a 60-70% chance of selling to someone who has already placed an order with you. Whereas the probability of selling to a new prospect is between 5 and 20%. To [...]

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