Are you looking for an effective solution to regularly ship packages to your customers from your online store? Are you looking for a reliable partner to save money on international shipping? If you’re an online retailer using WooCommerce, be sure to choose the Mondial Relay plugin for WooCommerce. This partner offers an efficient and easy-to-use plugin to manage shipments and track packages with ease. Besides, how should you choose your shipping provider, and how does Mondial Relay meet these criteria? Find out everything you need to know here about installing this plugin on your store and the settings you’ll need to configure for easy use.
A shipping carrier for my package: but which one should I choose?
You can no longer just hand your package over to the first service provider you come across. Today, you have options, so you need to consider several factors when choosing the right specialist.
Delivery Time
When you really think about it, there’s no point in partnering with a delivery service that doesn’t make delivery times a priority. This is a key factor in building customer loyalty. You must therefore ensure that the company generally offers optimal delivery times.
In the same vein, tracking every step of the journey is very important. Even if you offer a wide variety of designs for a product, no customer wants to shop at a store that regularly misplaces purchased items. That being said, in the event of difficulties or unforeseen circumstances, what is the established procedure? For example, if a customer requests an exchange for certain items in their order, what measures are in place to ensure they are served as quickly as possible? You should also inquire about these aspects of the services offered.
The cost
Another key factor is the cost of the service. This is something every customer cares deeply about. No one wants to buy a product and pay a fortune for shipping. So don’t just rely on comparison sites or ask other users for their opinions. You need to take the time to learn enough about how the service works and everything related to billing.
The network
The service provider’s existing network will give you a wealth of information about the quality of its services. For example, you should find out how the distribution points operate. The information you gather here will help you determine whether this service provider truly meets your needs and those of your customers. For instance, you’ll learn how the distribution points are distributed across a given area. This will help you determine whether there will be delivery delays in certain locations.
Given all these criteria, you’ll agree with us that Mondial Relay is a real lifesaver for WooCommerce store owners.
Mondial Relay: What Is It?
Mondial Relay is a simplified joint-stock company (SASU) specializing in package delivery throughout France and Europe. It is chaired by Antoine Pottiez and currently has 1,200 employees. It helps more than 55 online retailers deliver customer orders in just a few days. The company offers a comprehensive range of services for the delivery of goods of all sizes to pickup points®, curbside pickup, or home delivery.
One of Mondial Relay’s strengths is the close partnership it has forged with nearly 11,000 pickup locations in France. These include newsstands, florists, convenience stores, dry cleaners, supermarkets, and more. No matter where you are in the country, you’ll have no trouble picking up your orders.
Why should you set up Mondial Relay on your WooCommerce store?
Mondial Relay's success is no coincidence. It is due to the many achievements of this service provider and its very competitive shipping rates.
An extensive network of pickup locations and strong brand recognition
Mondial Relay’s biggest strength is undoubtedly the large number of pickup locations it has throughout Europe. Since its founding, it has had more than 120,000 locations, which allows customers to receive their packages on time. Delivery times average between 3 and 6 days, depending on the delivery method and the customer’s destination. In addition, Mondial Relay has a rating of 9.1 out of 10 on Avis-vérifiés and more than 25 years of experience in the industry.
Insurance to cover damage to packages
One of the unique features of Mondial Relay is that it offers its customers a quality guarantee. When sending any package, this service provider strongly recommends purchasing additional insurance. The price typically ranges from 2 to 8 euros, with coverage ranging from 50 to 500 euros in the event of specific damage. The icing on the cake is that the delivery price is affordable, which benefits both customers and e-commerce merchants.
Support for Package Delivery
In addition to providing various types of packaging for shipping products, Mondial Relay supports e-commerce businesses with the delivery process. This service provider sets up a secure tracking portal and provides a tracking number. This, of course, allows you to track the progress of your package at pickup locations. If you have any specific concerns, you can contact customer support for further clarification.
Creating a Mondial Relay Account: How Does It Work?
Before using Mondial Relay, you must have an account on the dedicated platform for shipping packages. To do so, follow the instructions below.
Account Creation
Once on the Mondial Relay platform, click “Sign Up.” You will then be asked to provide certain information, such as a password and an email address. You must also specify the type of account (personal or business) and check the box labeled “I agree to receive offers and special deals from Mondial Relay.” Finally, complete the process by clicking “Create My Account” and confirming the registration email.
Collection of Access Information for the Mondial Relay Web Service
Once the registration process is complete, you’ll need to access your profile. This page provides a variety of details, such as your login information for Mondial Relay’s web services. Next, go to the “My Login Settings” tab under the “Web Service [API, Module]” section. There you will find a “merchant code” and a “private key,” both of which are essential for the rest of the process.
Setting Up Mondial Relay: How Does It Work?
There are three essential steps for setting up Mondial Relay in your WooCommerce store. Among other things, you must install the WcMultiShipping plugin (), configure the plugin, and set up the Mondial Relay pickup methods.
Installing WcMultiShipping to Add Mondial Relay to Your Store
To install the WcMultiShipping plugin, go to the Administration section of your online store. Next, click the “Extensions” tab, then “Add.” On the new page that appears, use the search bar in the right corner of the screen to enter “Mondial Relay.” Once you find it, click “Install Now” and then “Activate.”
Configuring the Mondial Relay Plugin for WooCommerce
Once the installation is complete, go to the WooCommerce settings to configure the various options. Then click the “Mondial Relay” tab and enter your login credentials [merchant code and private key] to access additional settings. These include:
- Google Maps API Keys: a key that allows you to display the map for selecting pickup locations;
- Automatic label generation: Select a WooCommerce status from which a label is generated;
- Status after label generation: Select a status that will be assigned to the order as soon as the label is generated;
- Your Information and Insurance: Specify all the information needed to generate the label and the default insurance amount.
In addition, be sure to specify the preparation time and the shipment amount. This information should be included on the label when it is generated, and the default amount should be applied to shipments.
Configuring Mondial Relay Shipping Methods for WooCommerce
To select Mondial Relay shipping methods, click the “Shipping” tab in the WooCommerce settings. On the new page that appears, you’ll see a list of the zones you’ve predefined for your various shipping options.
Before adding a shipping method, please note that you can edit these settings. Once you’re done, you’ll be prompted to enter certain details, such as pricing, flat-rate handling fees, and shipping fees. You’ll also need to specify the weight of the packages and whether shipping is [free or paid].
How much does a Mondial Relay subscription cost?
The Mondial Relay plugin for WooCommerce supports languages such as French, English, Spanish, and Dutch. It connects Mondial Relay’s web services to the WooCommerce plugin for WordPress. It’s available for a nominal fee of €65.80 for the first year. After that, the price is reduced by 50%, as with most other plugins. What sets this one apart is that it offers regular updates with a single click.
In addition to this, the Mondial Relay plugin includes an official ParcelShop Picker widget that makes it easy to search for pickup locations. To transfer packages, however, you must first register. This will allow you to obtain a customer code and a private key, both of which are required to complete the transfers.
What are Mondial Relay Fr's shipping rates and guarantees?
Pricing for packages sent via Mondial Relay is generally determined based on the country, delivery method, and weight. Specifically, note that the weight range for products is between 0.5 kg and 30 kg. However, you can choose to have your package delivered to the pickup location of your choice or directly to your home address. In either case, the service allows you to track the shipment at any time via a dedicated platform.
Insurance and shipping fees apply to every delivery. To this end, Mondial Relay offers five levels of flat-rate insurance based on the package’s value. Therefore, the higher the package’s value, the more advisable it is to purchase adequate insurance. You can also take advantage of Packdiscount’s assistance with package shipping. This service provider helps e-commerce merchants prepare orders so that the merchandise is properly packaged.
Packaging provided for shipping packages
Packdiscount helps retailers obtain display labels to place on packages, boxes, or crates for shipping. The advantage of these labels is that they help secure shipments and also indicate which items are fragile. Among other things, they include:
The P.O. Box
A postal box is a small, sturdy package. It’s ideal for shipping all types of packages thanks to its cardboard walls, which are resistant to impact and punctures. That said, it’s still recommended to choose a postal box whose dimensions match the packages you’re shipping. If you can’t find a box that fits, use kraft paper to keep the package compact.
The cardboard envelope
Cardboard envelopes are particularly recommended for sending packages containing flat items, such as books, comic books, brochures, or other similar items. They are designed with a reinforced cardboard structure that protects the contents from tears or damage. Most cardboard envelopes are available in A3 or A4 sizes.
The bubble envelope
Are you worried that the items you’re shipping might get damaged during transit? To put your mind at ease, choose a bubble envelope to protect your packages. That’s because its inner layer is lined with air bubbles, similar to the foam in a protective mattress. The outer layer, meanwhile, is made of kraft paper, which also provides protection.
The opaque plastic sleeve
If you want to send a package confidentially, an opaque plastic envelope is highly recommended. In addition to being 100% opaque, it is tear-resistant, which protects the contents from punctures during shipping. Furthermore, the opaque plastic envelope is waterproof, making it ideal for shipping clothing or linens in rainy weather.
Single-wall or double-wall corrugated cardboard boxes
This type of packaging is specifically designed for people who want to ship large items via Mondial Relay. Depending on whether the item is fragile or sturdy, it is recommended to use double-wall or single-wall corrugated packaging, respectively. The company’s website also offers a wide range of different options to make the selection process easier for all e-commerce merchants.
How do I send a package to France or another European country?
Shipping packages to customers in France or elsewhere in Europe involves three steps, which are:
- a description of the package to be shipped;
- the delivery of the package;
- sending a notification to the recipient.
Here's how these steps work.
Description of the package to be shipped
On the Mondial Relay website, you must specify the package’s weight and the recipient’s address before shipping. Depending on the value of the item, you can purchase additional insurance that covers you up to €500. Once you’ve finished, select the delivery method [pickup points or Lockers] based on the destination and pay for your order. A 100% secure payment portal has been set up specifically for this purpose to ensure the reliability of transactions.
Parcel Drop-off
Once payment is complete, Mondial Relay will send you a confirmation email containing the shipping label. Next, carefully pack the package to be shipped and affix the label to the package. Finally, find a pickup location near your home to drop off the package.
Notify the recipient and track the package
When the package to be shipped is dropped off, Mondial Relay notifies the recipient via email. Afterward, a tracking portal is set up to allow all parties involved to track the shipment’s progress.
Shipping packages to customers via Mondial Relay takes an average of 3 to 6 days. All transactions include shipping costs and additional insurance in case of specific issues. This provides compensation ranging from €50 to €500, depending on the situation.
Mondial Relay on WooCommerce: At a Glance
In summary, to set up Mondial Relay on your WooCommerce account, you must first create an account and register on the Mondial Relay platform. After that, install WcMultiShipping in your WooCommerce store settings. The next step is to specify your shipping method preferences.
Did you successfully set up Mondial Relay for your store? Congratulations! Let us know what you think.
