Today, inbound marketing is recognized as one of the best digital strategies for generating more traffic and sales through a company’s website. In fact, 92% of companies that regularly create content for their blogs have seen an increase in leads within 6 to 12 months, compared to those that never publish anything…
Undoubtedly, when this strategy is perfectly orchestrated and executed, it easily boosts brand awareness, generates more qualified leads, and improves the company’s performance. As proof, last year, 59% of companies that used inbound marketing increased their budget for it year over year.
A closer look at a large-scale web marketing phenomenon, step by step: inbound marketing.
Inbound Marketing: Defining a Trending Strategy
Inbound marketing offers a company the opportunity to directly attract consumers to its products. It involves using powerful marketing tools such as publishing blog posts (content marketing), social media marketing, videos, and image posts on search engines.
This methodology helps generate qualified traffic that stems from a specific request—that is, the customer finds the product they’re interested in on their own. Conversely,outbound marketing is a so-called “traditional” method; in other words, the company inserts itself into the prospect’s daily life in a more intrusive way, particularly through advertising or email campaigns.
The main idea behind inbound marketing is to provide visitors with high-quality, relevant content that they enjoy reading. This audience is more likely to become brand advocates in the long run.
Here are the four phases of a successful inbound strategy:
Total time:
Attracting Qualified Traffic
Convert Visitors into Leads
Sell Your Products/Services
Build Long-Term Customer Loyalty
What are your goals for inbound marketing?
It’s impossible to launch an inbound marketing strategy without first defining your goals. This preliminary step in developing your strategy is certainly one of the most important. All companies set goals, but for most, they aren’t specific enough. Following a logical approach is therefore essential!
The best-known—and, above all, the most effective— is none other than the SMART method:
- Specific: Outline precise and understandable objectives.
- Measurable: Analyze the results and understand what progress needs to be made.
- Achievable: Don't aim for the moon; set goals that are in line with your past results.
- Achievable: Whether for the person in charge of the project or in terms of the company’s resources, set a realistic goal.
- Time-based: Set an end date so you can evaluate your efforts, analyze the process, and improve it.
For example, “increasing leads” is not a SMART goal. For it to meet the SMART criteria, note that you should instead aim to “increase leads by 25% in 6 months.”
Here are 7 examples of goals to set in inbound marketing:
- Increase Traffic to Your Website
- Increase the conversion rate
- Grow Your Marketing Qualified Leads (MQLs) or Marketing Leads
- Boost Your Sales-Qualified Leads (SQLs) or Your Ready-to-Buy Leads
- Convert Your MQLs to SQL
- Generate more sales/attract more customers
- Increase the average cart value
How can you drive qualified traffic to your website?
To build a solid foundation for your inbound strategy, you need to be aware of the number one factor: search engine optimization (SEO). It is through SEO, and nothing else, that your customers can find answers to their queries—and, as a result, easily find you on search engines like Google.
Ultimately, the main goal of this strategy is not to maximize traffic to your website, but rather to attract only qualified visitors who are likely to make a purchase in the future. You simply need to succeed in bringing the right customers to your products.
Selling is obviously a goal in itself, but the key step is primarily generating quality traffic. It’s always better to attract 100 visitors interested in your content and products than 10,000 strangers who couldn’t care less… In fact, 80% of internet users completely ignore sponsored links, such as thosefrom AdWords. You’re better off focusing on achieving a higher ranking on the first page of Google search results.
Understanding the Logic Behind Inbound Marketing
"We know that 74% of buyers conduct nearly half of their online research on their own before finally contacting a company."
Here is a concrete example that demonstrates the value of implementing an inbound marketing strategy:
→ It’s almost your husband’s/wife’s birthday! Without waiting a moment, you want to plan a wonderful surprise for them, so you do a Google search to find a romantic weekend getaway at a unique bed-and-breakfast. After a few moments, you compare the places you’ve just found. Without a moment’s hesitation, you get the results in the blink of an eye:
- The schools' ratings,
- Consumer opinions,
- Prices per night,
- The Best Campsites in the Region
In short, you make your choice and end up booking with one of the partners you found among the top results on Google.
Have you made the connection with inbound marketing?
Your business works the same way: Your potential customers (at least the ones who bring you the most profit) first look for useful and relevant information before contacting you. Let the customer come to you naturally!
Of course, this case study applies to any company that wants to grow its business.
Understanding the Key Factors for Success
Be careful, however, not to assume that simply creating a blog and publishing content in excess is enough to attract significant traffic to your website. What you really need are articles with “ evergreen ” content—that is, content that never goes out of style and remains relevant over time, helping to attract visitors in the long run. Thanks to this approach, you’ll avoid wasting time constantly updating your blog posts.
This way, your prospects express their interest in your content by asking questions about your products (lead generation) and then purchasing one of them (conversion to a customer). By regularly adding content, you educate your audience to appreciate interesting content, convincing them to return to your site.
By optimizing your keywords for search engines, you improve the user experience and attract new target customers.
To accurately determine what content to publish on your website, you need to understand, down to the finest details, your visitors’ main motivation for searching online for a specific query. To do this, it’s important to know your future customer.
The Secret to a Successful Blog!
Always remember that success, these days, depends on a strategy that prioritizes quality over quantity. Today, no one would tell you that a company owes its success to flooding its blog with posts. Quite the opposite.
Posting a lot, everywhere, and every day is completely pointless…
The goal of an inbound marketing strategy is to offer high-quality content, as perfectly captured by Mies van der Rohe’s iconic phrase: “Less is more.”
What is really important is:
- Content that is relevant, well-crafted, in-depth, interesting, visually appealing, and useful,
- " Evergreen " content that remains relevant for a longer period of time.
To ensure you have high-quality content, take the time to follow a few essential writing guidelines to ensure good SEO:
- An article of at least 1,700 words, which helps keep readers engaged and puts you in a strong position on Google.
- A publishing frequency of 5 to 15 high-quality articles per month, which, statistically speaking, is the best option.
Why ? It’s important to know that the longer an article is, the more you increase your chances of keeping visitors on your site. This time is valuable because it allows you to signal to Google that your readers have a particular interest in reading your article (which will make Google more likely to feature it prominently), but it’s also useful for generating a significantly higher density of competitive keywords and a broader semantic scope than your competitors.
You gain organic visibility, which is essential for your SEO.
Learn how to define your buyer persona and buyer journey
To put it simply, think of the buyer persona as a composite sketch of one of your customers. This will help you tailor your content to appeal exclusively to this type of internet user. The simplest way is to get inside the potential buyer’s head, as precisely as possible.
As Sun Tzuin The Art of War: “Know your enemy and know yourself […], and you will win a hundred battles.”
Obviously, the prospect isn't your enemy, but once you know them inside and out, success will follow.
A simple yet effective method is to create a “resume” with your persona’s information to better understand their expectations. Include at least the following:
- First and last name,
- Age,
- Like,
- His marital status: single, married…
- His monthly/annual income,
- His current position,
- 2 to 3 goals…
This list is not exhaustive, but it gives you a clear idea of the process of creating a persona. The more criteria you include, the better your chances of success will be.
Look for information on forums, LinkedIn, Facebook, and even from past clients. Sure, this requires some thought and imagination to understand your clients’ beliefs, but it will pay off.
Practice by answering, for example, a few questions:
- What are my customers' problems?
- What motivates them to solve their problems?
- How do they decide to go ahead with the purchase?
- At what point are they ready to take action?
Now that all of this is done, you know who your content is intended for. To further improve the sales process, feel free to update your persona profile(s) with actual data from your customers.
What does "buyer journey" ?
A buyer journey is the term used to describe the “purchase journey ” undertaken by a prospect. It refers to the steps a potential customer must take to purchase one of your products. These steps fall into three categories: recognizing the problem, developing a solution, and making the purchase decision.
Recognizing the problem:
Let's say a marathon runner is not satisfied with his performance. To understand what might improve his results, he will start by researching the various solutions to his problem.
Developing a solution:
He now knows several methods that can help him solve this problem. However, the information he has found is too general. He therefore needs to narrow down his search using more specific keywords such as “marathon running shoes” or “pre-marathon diet.”
The purchase decision:
Good news: our marathon runner compared all the most relevant information, which was clearly of greater value than the rest. After giving it some thought, he finally chose the solution that seemed ideal for solving his problem.
As you can see, to reach your prospects more easily, you need to be able to address this buying journey. First, publish “ general” content related to your business, and then “more specialized” content to answer the questions of readers who already have a basic understanding and use more specific terminology.
Now you know exactly what you should post on your blog.
Easily Follow an Editorial Calendar
The editorial schedule, also known as an editorial calendar, is a tool used to plan and manage the publication of content. This process also makesit possible to plan ahead for a specific period and better visualize the inbound strategy.
This is a document that makes life easier for marketers. Easy to use and practical, the editorial calendar is your ally in long-term planning. Specifically, it allows you to plan and track your editorial strategy and anticipate upcoming blog posts, ensuring consistency in your plan. It’s also a useful tool for assigning various daily or weekly tasks to your team members.
In addition to maintaining an ideal publishing schedule, the editorial calendar helps you avoid mistakes, prevents you from duplicating article topics, and saves you time. As a result, you’re more productive.
How do you create an editorial calendar?
Once you’ve completed the buyer persona and buyer journey process, you can determine exactly what content will resonate with your prospective customers. The idea is to create content tailored to each of your personas and to align each piece with a specific stage of the customer’s buying journey.
Use management tools such as Excel to create the editorial calendar, including various elements such as:
- The target persona,
- The phase of the buyer's journey,
- The title or subtitle of the article,
- The keywords that align with your SEO strategy,
- The content theme,
- The publication date,
- Content type: blog post, video, white paper…
- Progress Status
Use this as inspiration to create your own editorial calendar!
How can you effectively convert visitors into qualified leads using inbound marketing?
Now that you know how to drive traffic to your website, you've taken a key step toward success. Unfortunately, this is just the beginning of your digital strategy.
Inbound marketing gives you the opportunity to stay in touch with your visitors, but you still need to ask them for some information about themselves (email, first name, and possibly a phone number).
Here we are at the conversion stage. At this precise moment, you’re turning your visitor into a lead. The lead’s qualification is determined by the amount of information they’ve chosen to provide you. You’ll need to optimize the conversion of your visitors before you even think about attracting more traffic. After all, if you have no way to capture these leads, there’s no point in spending time driving hundreds of thousands of visitors to your website.
Optimize Your Conversion Rate!
To avoid rushing things, you shouldn’t overwhelm your visitor the moment they arrive on your blog. They’d quickly leave. The initial contact should be subtle, such as through a form to fill out. This form can be located at the end of a blog post, as an exit pop-up, on a landing page, or as part of a newsletter subscription, for example.
Your prospect should feel that your primary goal is for them to have a good experience on your site, rather than simply “stealing their information.”
To illustrate, here’s a real-life example: You’re looking for a new sofa and visit several specialty stores. Every time you walk into one, a salesperson rushes over to try to sell you one of their products. You feel pressured. But you don’t like that—quite the opposite. At the end of the day, at the last store, the salespeople give you time to browse the products on your own. Well, you’ll feel much more confident about buying from that retailer! It’s exactly the same process on your blog.
To be effective, you need to encourage visitors to go to a specific page designed to capture information: the landing page. Today, the most common approach is to use a lead magnet.
Your prospect must be certain that by providing their contact information, they will receive premium content that is richer and more relevant than the article. It’s as if the salesperson were offering to place a 3D model of a sofa right in your living room. This is the lead magnet. This free content, sent to the visitor in exchange for an email address, must address a need or solve a problem. Its primary goal is to leave the potential customer with a memorable impression thanks to this high-quality lead magnet. This makes it more likely that they’ll return to your website on their own.
But you need to use a “link” to take your prospect from a blog post, video, or other content to your landing page: these are called Calls to Action (CTAs).
Here is a brief summary of the process your customer goes through:
- A visitor reads your article to solve a problem they're facing,
- At the end of the article, a call to action invites the reader to download content that provides more information on how to solve their initial problem and encourages them to click.
- Once on this landing page, the visitor is asked to enter their first name and email address in a form to receive this lead magnet.
- Your visitor then becomes a lead or prospect based on the information they provided.
- Now, you need to set up an email marketing system to follow up with them so that they’ll naturally be more likely to return to your site on their own.
To ensure this strategy is a complete success and to increase your conversion rate, it is essential that you optimize every step of the process.
How to Create a Great Lead Magnet!
To convince the reader to keep reading your lead magnet, it must have a catchy headline. Half the battle is won if your headline is compelling enough that the visitor chooses to provide their contact information. Sometimes all it takes is to pique their curiosity by highlighting a key aspect of the solution to their problem.
There are several types of lead magnets :
- Infographic,
- Checklist to be completed by the prospective customer,
- A white paper/eBook/guide with high added value,
- A cheat sheet —for example, guidelines or tips to follow to succeed,
- Downloadable resources to save time
- A video tutorial,
- A webinar,
- A private Facebook group,
- A mind map, also known as a Mind Map…
In short, the list is long—or even endless if you use a little creativity!
Be wary, however, of white papers and their counterparts, because right now, with the growing number of blogs on the Internet, you should know that this is a method that no longer delivers sufficient results in the long term. The increasingly mediocre quantity and quality of the competition have reduced the perceived value among prospects.
Improve Your Lead Capture Form!
The form is an element that should be optimized as much as possible in the information-gathering process. In fact, this is the moment when your visitor realizes that you want to collect information about them. It’s the link between a casual visitor and a qualified lead.
This is an opportunity you won’t want to miss to collect personal data, such as an email address, first name, age, and so on… But also any information about the problem your visitor is experiencing.
Naturally, for a form to be successful, it needs to be as short as possible. Everyone has given up at least once in their life when filling out a form that’s too long or asks too many personal questions. Always prioritize a good conversion rate over the amount of information. This data can be collected much later in the process of interacting with the prospect.
There’s no secret—as with all digital strategies, the best way to proceed is to test, over and over again…A/B testing is the only key to success for your form—and even for your landing page. Simply test several types of forms (always keep only one on each capture page) across several different landing pages. Think of it as a personalized page tailored to each persona you direct there.
Be sure to distinguish between traffic sources: a visitor from a sponsored Facebook post should not be on the same page as the reader of one of your articles.
A Landing Page That Converts
Your form is ready to be converted, but your landing page isn't… So be sure to keep the following tips in mind:
- Make A/B testing a priority!
- Analyze the results for each page and optimize it to increase the conversion rate.
- Be consistent with the visual design of your landing page: it should match the page with the Call-to-Action.
- Don't distract your prospect—get straight to the point: one page, one action!
- Don't forget to create a responsive landing page to accommodate heavy traffic from mobile devices and tablets (note that this is one of Google's SEO criteria).
- Keep it simple, impactful, and effective.
- Highlight the form and the submit button.
Likewise, you should always analyze. Always. We can't stress this enough. By identifying the source of your leads, you can improve the performance of your landing pages.
If they come from your blog, drive traffic using Google Ads (SEA), while if they come from social media, increase your traffic with Facebook Ads.
How Can You Close a Sale Using Inbound Marketing?
By choosing inbound marketing to drive lead generation, you can reduce the cost of lead acquisition by 60% compared tooutbound marketing. In fact, 42% of companies that use inbound marketing have seen an increase in their lead and sales conversion rates. Its main advantage is that it addresses the entire conversion funnel by optimizing each stage of the process.
Generally, marketers who have implemented an inbound strategy have generated more sales than in the previous year. In fact, 64% of companies report an increase within the first 12 months, with 50% seeing results immediately after the first 7 months.
Now it's time to focus on the ultimate goal: sales.
Keep in mind that the most important step (and the one that drives sales) is nothing more and nothing less than your landing pages and calls to action. By improving your lead conversion rate, you’ll inevitably boost sales.
A lead nurturing campaign
What is lead nurturing? To put it simply, it involves “educating your prospects” through automated email sequences tailored to their stage in the buying journey. In other words, think of it as an essential process for maintaining and strengthening the relationship you have with these prospects. These prospects are generally too “early in the process” for a sale to take place, or the sale has already failed because it was attempted too soon.
Lead nurturing is typically seen in B2B strategies, but it is not limited to B2B—for example. Ultimately, these are prospects who have a project, but one that is not yet on the immediate agenda or is too long-term to be completed by a specific point in time.
It consists of three key steps:
- Support,
- To interest,
- Qualify
This strategy involves three distinct steps. The first is to guide your prospect through the entire decision-making process. You must provide relevant, high-quality content to help them progress toward the point where they make their purchase decision.
Next, you need to demonstrate your expertise to your prospect. They’ve given you their contact information, so take this opportunity to send them targeted content that meets their needs, right when they need it: white papers, case studies, promotional offers, storytelling… Keep in mind that you need to continue guiding them toward the purchase decision.
Finally, you need to measure the interactions your prospects have had with your company. This step is called lead scoring. It involves assigning a score to leads in order to determine their interest in your products or services and to understand where they are in the buying process.
What makes inbound marketing so powerful and lead nurturing so effective is the holistic approach that focuses on the customer—and no longer on the seller—as is typically the case in a traditional marketing strategy.
Let’s remember that the ultimate goal is still to turn a prospect into a customer— yes—but above all, to turn a customer into an advocate…
Lead nurturing is a crucial step in lead management. The process aims to categorize leads based on their stage of maturity in order to tailor communication accordingly.
How to Set Up Lead Nurturing Campaigns?
To run a successful lead nurturing campaign, be sure to follow a few practical tips. We’ll break down the strategy into 4 steps:
- Personalized communication with your leads : By tailoring content to each of your leads, you can effectively optimize your conversion funnels. It’s important to understand that, depending on their buying journey, one lead will not have the same expectations as another. You must allow your prospects to relate to the content you offer them every time—content that is always relevant and high-quality. Prioritize the leads that most closely match your persona.
- Identify the most qualified leads: After your communication, see which of your prospects are most likely to initiate a purchase process. Which of them will quickly become customers? If one of them consistently downloads your documents or clicks on links, don’t hesitate to thank them with a personalized follow-up. Offer them premium content to elicit more information from them, or make them an offer they can’t refuse.
- Don’t lose touch with your leads: Imagine you’re standing in front of a class of teenagers who’ve been partying all night. Your goal is to keep these students awake by offering them an extraordinary lesson. You need to find a reason to keep them alert and attentive. That’s what you need to do with your leads—never lose touch with them. Note that by using this approach, you’ll also increase your visibility among them.
- Analyze your actions and optimize: A strategy can’t work without a thorough analysis of the actions you’ve taken. See what works and what doesn’t, and improve the way you communicate with your prospects. Make your lead nurturing strategy irresistible.
Workflows and Inbound Marketing Automation
Even though they may seem a bit daunting, workflows and marketing automation are essential to a successful inbound marketing strategy—both to increase its impact and to boost its effectiveness. Simply put, these are digital tools that automate most of your marketing activities to optimize your campaigns over the long term.
Its main advantage is, above all, a significant reduction in marketing costs, since it allows for faster processing of certain operations as well as customer relations. And yes, being able to easily manage marketing campaigns without anyone needing to intervene is highly appreciated. Complete automation of marketing activities, from A to Z, to free up time for marketers. It facilitates communication between the marketing department and the sales team, which—in addition to saving time—makes them more effective.
Let's not forget that the main benefit of inbound marketing is to increase the company's revenue, and this increase also involves cost savings in certain areas.
Marketing automation is necessary for:
- Lead generation,
- Lead nurturing,
- Lead nurturing,
- Lead scoring,
- Analysis of the results of inbound marketing,
- Increasing ROI (Return on Investment)
This feature automates all the steps discussed earlier, including calls to action, landing pages, and thank-you pages.
With powerful CRM (Customer Relationship Management) systems, you can easily analyze your work using KPIs. Once analyzed, these key performance indicators allow you to adjust and optimize your actions to increase your ROI.
For a business, it is vital to automate its marketing—not only to make it easier to manage and update its website, but also to facilitate lead generation and management. Many agencies can handle the work of setting up automation tools and creating email workflows.
Build customer loyalty and increase your revenue with inbound marketing
Congratulations! You’ve successfully implemented a sustainable inbound marketing system. Now it’s time to build customer loyalty to turn them into brand ambassadors and generate recurring revenue over the short or long term. Your customers should feel a strong connection to your company or brand, so they won’t turn to your competitors.
Keep in mind that building customer loyalty remains the best way to significantly increase your revenue: a loyal customer is 5 to 10 times less expensive to retain than a new customer. What’s more, 20% of your best customers are enough to generate 80% of a company’s future profits (based on the Pareto principle). (Source: Gartner)
Now you understand how important it is…
Just like in a relationship, if you take your customers for granted, there’s a good chance they’ll have no reason to buy your products or services again. On the other hand, if you take good care of your current customers, you can be sure they’ll return the favor. You need to continue providing high-quality content that keeps pace with the evolving needs of your typical customer.
So we’ve reached the final phase of inbound marketing: customer retention.
How do you set up a customer loyalty campaign using inbound marketing?
To be effective, a customer loyalty campaign must remain grounded in the fundamentals of inbound marketing, which basically means:
- Maintain good interpersonal relationships,
- Tailor communication to the customer,
- Grow your social media presence.
There are several ways to encourage your customers to become loyal. For example, don’t forget to always ask for their feedback on the products or services they’ve purchased. They’ll feel heard and valued ( provided you listen to them and act on their feedback, of course). Give them the opportunity to speak their minds. Your goal is to improve your products and services to correct any mistakes you may have made.
Also, take advantage of a corporate event to invite your best customers to attend. Give them the opportunity to build a more “personal” relationship through your invitation. They should feel as special as possible.
That is why establishing a relationship of trust from the very first point of contact is essential to increasing the perceived value of your company—especially during the decision-making phase. Even after someone becomes a customer, you must not lose touch; keep them interested in your company at all costs.
Using Social Media Wisely
With the rise of social media, the Internet enables many businesses to grow rapidly, but beware of disappointment if your customer service and customer relations do not meet the expectations of Internet users. These days, a negative review spreads and gains traction very quickly. So be sure to always keep your customers satisfied.
That said, these platforms are a goldmine for anyone who takes the time to explore them. Sometimes, there’s no need to send endless email campaigns; all you have to do is provide valuable information through social media. You’ll also gain a significant amount of insight into your potential customers, as well as what they think of your company.
Building a strong brand image on social media will have the same impact as a high-quality showcase website. So, using the information you’ve gathered, optimize your offering so that it meets exactly the needs of your prospects.
Build customer loyalty through social media monitoring.
But what is it? This process is useful for helping you measure (yes, more analysis…) your reputation on social media and improve your inbound marketing process:
- Refine your persona,
- To be helpful and pleasant,
- Gauge and engage with your community.
Aim much higher by turning a loyal customer who is won over by your brand image directly into an ambassador.
The Goal of Inbound Marketing: The Customer as Brand Ambassador
A brand ambassador, in turn, becomes a very powerful marketing tool. This is achieved, in particular, through recommendations to others, which will help boost your credibility. This will have a positive impact on your business and future customers.
Of course, they must be completely convinced by your products and services—to the point where you have met 100 % of their expectations. By listening to your customers’ feedback, you must reach a threshold beyond which your loyal customers are delighted by your efforts to improve. Offer your brand ambassadors exclusive and personalized benefits so they feel valued.
The Importance of Analytics in an Inbound Marketing Strategy
Here we are at last! Analysis… It’s discussed time and again, but just how important is it?
To make your inbound strategy a success, 50% of the work involves analyzing and optimizing your actions. To do this, you need to use key performance indicators: the well-known KPIs ( Key Performance Indicators).
The main advantage of KPIs is that they are adaptable. In fact, they are used across all processes in your company:
- Management,
- Marketing,
- The sale,
- Advertising,
- The website…
They provide a very simple way to evaluate the effectiveness of a strategy, a marketing campaign, or a specific action (for example, changing the copy on a landing page).
There is a wide variety of data you can analyze, ranging from your website traffic to landing pages and email sequences… In short, the list is almost endless.
For example, when analyzing traffic to your website, it’s important to distinguish between the quality and quantity of visitors. In fact, in inbound marketing, it’s wiser to prioritize quality over quantity, as we mentioned earlier. But that’s not the only thing that matters—you also need to consider the source of the visit, the time spent on the site, and the bounce rate.
All of this is to say that you need to analyze the data objectively: a website with 10,000 visits can lose money, while a website with 100 visits can be extremely profitable…You need to interpret the statistics rationally. High-performance tools can help you better understand your data, such as Google Analytics or, quite simply, through marketing automation software.
Here are a few examples of analyses:
- Number of visits: Publishing content that is properly optimized for search engines will typically generate more traffic—and, in theory, higher-quality traffic.
- Time on site: Another key point to understand. If your time on site is low, it’s likely that your content isn’t relevant to your audience. You probably need to reevaluate your strategy. If not, then you’re effectively addressing a problem.
- Your bounce rate: Another important point is that the bounce rate helps you understand whether a visitor leaves your site after viewing a single page or continues browsing. It’s an excellent indicator for optimizing your call-to-action to your landing page, for example. If your bounce rate is low, try optimizing your content to encourage your readers to keep browsing your website.
- Your conversion rate: Literally , the number of visitors who generated a lead. This is arguably the most important metric in inbound marketing, since it impacts the entire sales process.
Focus first and foremost on the conversion rates of your blog posts, calls to action, and landing pages. Carefully analyze this data, then keep only those that convert best. Take this opportunity to optimize them as well.
When it comes to the performance of your email campaigns, check your open rate, your click-through rate, and your unsubscribe rate:
- A low open rate may be due to poor management of your lead lists or a subject line that may not be catchy enough.
- A low click-through rate may indicate that your content is of insufficient quality or that your CTA is not noticeable.
- A high unsubscribe rate should not be taken lightly… Your target audience may feel that you’re being too pushy with your sales pitch, or the emails may not be meeting your leads’ needs at all. In either case, you’ll need to reevaluate the entire process.
Inbound Marketing Strategy: How Much Should You Budget?
To complete your data analysis, you should also calculate your customer acquisition cost. This is an aspect that should not be overlooked, as it determines the effectiveness of your inbound marketing strategy. To calculate this cost, use the following formula: the total budget for your marketing strategy (cost of staff, tools, advertising, etc.) divided by the number of customers who purchased one of your products or services = customer acquisition cost.
Ideally, you should also be familiar with the specifics of your market so that you know who your typical prospect is, the customer acquisition cost in your industry, your competitors, and so on…
Major Inbound Marketing Expenses
Creating a budget requires being as thorough as possible. Remember, the first step is to define a buyer persona and the buyer’s journey. This allows you to develop and align with a strategic direction. This is the first cost of your inbound marketing strategy.
Then there are costs associated with optimizing your website and creating a dedicated blog, which requires hiring:
- A webmaster for design, development, and implementation,
- An SEO specialist to boost and optimize your Google SEO,
- A web editor to create content,
- In fact, a community manager to handle social media.
These are the main areas of expenditure; of course, there are other areas that are just as important, such as implementing marketing tools to create email campaigns, planning blog posts, landing pages, marketing automation, and creating lead magnets…
Human resources to be mobilized: in-house or outsourced?
It all depends on the resources available within the company, but keep in mind that by handling inbound marketing in-house, you’ll benefit from a shorter work timeline and, therefore, faster implementation. Be careful, however, not to forget that you’ll likely need to create a team dedicated to inbound marketing and train them properly. The costs involved are significant, since the number of positions to be filled is also substantial: web editor, web designer, project manager, SEO & SEA expert, graphic designer, community manager, webmaster…
On the other hand, outsourcing inbound marketing may be the solution if you don’t want to add that many positions to your workforce. This approach simplifies the process, since you pay a digital agency to handle everything for you. However, costs can quickly skyrocket depending on the marketing agency you choose, as average rates range from €2,000 to €6,000 depending on the services offered.
The time required is generally the same as when handling it in-house—especially when you consider that you’ll need to create a detailed briefing and validate the strategic process… particularly if the agency isn’t an expert in your industry. At Ingenius, we support you year-round; inbound marketing is a technique we use in our subscription packages, so outsourcing this aspect is finally affordable, and you don’t have to worry about the strategic process since we guide you from the very beginning.
How much does it cost to get started with inbound marketing?
There are two factors to consider:
- Internal resources,
- Your ultimate goal(s).
Although there is no requirement, most companies allocate a budget of 5 to 10% of their revenue. This is the standard in B2B today. Personally, we recommend a minimum of €100 per month if you want to see real long-term results with inbound marketing.